The Freedom of Information Act 2000 provides a way of promoting openness and accountability. Under the Act, people have the right to request information held by public bodies, this includes those providing NHS services in Wales.
The Freedom of Information (FOI) Act 2000 requires that:
All NHS Wales Health Boards and Trusts together with the general practitioners, dentists, pharmacists, and opticians providing NHS services are individually required to provide a publication scheme under the Freedom of Information Act. These inform the public how and when the information will be made available.
Your request must be in writing and can be either posted or emailed. Your request must include:
You must receive a reply to your FOI request and, generally, this must be within 20 working days following receipt of the request.
Generally, the Freedom of Information Act provides that an individual has
If the information is your own personal data, then you should make a subject access request under the Data Protection Act (DPA) 1998, and not under the FOI Act. Freedom of Information - FAQs
If you are not satisfied with the health board or trust’s response, you can contact the Public Services Ombudsman for Wales.
1 Ffordd yr Hen Gae Pencoed CF35 5LJ
Telephone: 0300 790 0203 (Rydym yn croesawu galwadau’n Gymraeg / We welcome calls in Welsh)
Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.